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Our SIMS support service is designed to ensure schools derive the maximum benefit from all that SIMS has to offer in the school office, the classroom and at a senior management level.

Our minimum service offering includes

  • Telephone support with direct access to a SIMS specialist
  • Inclusive onsite/remote consultancy time
  • A programme of regular training courses
  • Access to online resources which include training documentation, guidance and custom release notes
  • Scheduled out of hours upgrades and patches to the SIMS database

We have a dedicated team of experienced SIMS Consultants with a significant amount of experience across the entire SIMS suite of modules

Our Staff

  • DBS checked
  • Experienced trainers
  • Assessment specialists

Over 50 years of combined experience supporting Capita SIMS software. The team has developed strong links with all supported schools over the years and therefore have a thorough understanding of the needs of SIMS users at every level which have helped to shape the service.


New Services

Account management visits to develop SIMS staff training and development plans in line with school priorities

  • A beyond the basics SIMS Discover training course and onsite consultancy sessions
  • Bespoke training sessions for academy groups and trusts
  • Electronic newsletter highlighting up and coming priorities for key school SIMS users at the start of each month with links to web pages for more detailed guidance
  • Recording staff appraisal information in SIMS Personnel 7

Further revisions to the LA designed assessment tracking sheet designed to meet OFSTED requirements Train