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SIMS & IT Training

Our SIMS support service is designed to ensure schools derive the maximum benefit from all that SIMS has to offer in the school office, the classroom and at a senior management level. With ex- School Business Managers and a teacher making up the team we understand all too well the needs of our customers.

A proactive approach to the support of SIMS and an 90% first time rate for all SIMS related calls are the key features of this service along with

  • Rich programme of SIMS courses every term
  • Onsite and remote consultancy services
  • Direct access to a SIMS specialist via the Schools IT helpdesk
  • Specialist support available for Assessment, Attendance, Behaviour etc.
  • Support for Ofsted visits
  • Trust data services
  • Monthly newsletter outlining upcoming priorities for key SIMS users ┬áincluding termly tasks, top tips, case studies and full guidance for all statutory returns
  • Access to online resources which includes training documentation, how to guides, custom upgrade information highlighting new SIMS features etc.
  • Scheduled out of office upgrades and patches to your SIMS database
  • Microsoft Office 2016 training courses

The above are just some of features associated with this service which our customers describe as essential to the smooth operation of their school.