“Since beginning our partnership with the Schools IT team, our assessment of the levels of service provided has been wholly positive. Clear systems and processes are in place and their expertise has been invaluable in ensuring the school’s technological needs are met. The Schools IT team have worked hard to quickly gain an understanding of our school context and our individual requirements. Communication is always timely and the team can absolutely be relied upon to complete tasks in a timely manner. It certainly appears that no challenge is too great and Lee and Dan specifically have provided excellent support in the time that we have worked together. Already, many of our processes have been streamlined, technology performance improved, hardware and software purchases made, pupil accounts setup and maintained, day-to-day technology related advice provided, and much more”
“Thank you for all of your support; we look forward to continuing to work together in the future.”
Jon, Deputy head & IT Lead – Hempshill Hall Primary School (Switched to Schools IT in 2025).
“I have found the support we receive both in school and remotely to be not only efficient but also speedy having worked at many different establishments in many localities. Nothing is too much trouble and you don’t get judged (not all of us are experts) and therefore no matter how small or large our IT issue has been it has been dealt with professionally and effectively.”
“Thank you so much for your hard work!”
Amber, Teacher – Southwold Primary School
“Heathfield Primary and Nursery School has always found the support from Schools IT to be consistently of a high quality and flexible, adapting to the varied needs of our two-site school. Their response times are excellent and issues are resolved quickly, ensuring smooth day-to-day running of our IT systems and resources. The team bring expert knowledge and clear, practical guidance, whether supporting staff with technical queries or advising on more complex challenges. Their input has also been invaluable in our strategic IT planning, helping us make well-informed and future-proof decisions.”
“We greatly appreciate their reliable, professional and proactive approach.”
Gareth, Co-Headteacher – Heathfield Primary and Nursery School
“We were concerned that moving IT provider would be problematic and we might be working remotely with people who did not understand the needs of the school. However, our whole experience has been totally opposite. Schools IT have provided an excellent service and they have been on hand to tackle large and small issues quickly and efficiently. The staff are knowledgeable, friendly and keen to help in any way they can. Dan works in school once a week and this has ensured staff feel supported with software and hardware issues and teaching is not impacted by equipment failure. Lee and Dan have been particularly helpful with the school website and ensure documents and updates are uploaded in a timely manner. Many staff members have commented positively about the service, we would highly recommend them.”
Sally, Headteacher – Hempshill Hall Primary School (Joined us in 2025)
“As a School Business Manager myself, and the team at Melbury Primary School, have been supported by Schools IT. In my role this working relationship has been for 11 ½ years. Their support from both elements, MIS support and IT system maintenance support, has been invaluable. The Schools IT Team are professional, trustworthy, highly skilled and competent in their field. They literally have supported us when experiencing IT issues with tight deadlines in a calm and confident manner. They are approachable, personable and they understand the pressures and work one is trying to complete. I often ring in a stressful situation and I have experienced true kindness and support in such times. Nothing is too much trouble and over the years I have been personally visited to have assistance with the Workforce Census and setting up the new school year. If I was absent from work, I know that they would just help to manage such responsibilities.”
“Thank you Schools IT for being there – you are invaluable and we would be lost without you!”
Carolyn, School Business Manager – Melbury Primary School
“They promised so much and have delivered so much more. Always friendly and willing to go the extra mile.”
Lindsay, School Business Manager – Hempshill Hall Primary School
“I have worked with Schools IT for over 20 years. I have always found them helpful, attentive and knowledgeable. The technicians are always friendly, professional and will offer assistance- even with the smallest of problems. They know the importance of having reliable IT equipment in school so work hard to ensure any technical issues are resolved as quick as possible. They often go the extra mile to solve problems faster which is reassuring. When there are wider issues affecting the area, they liaise with other external partners and keep school updated.”
Jamie, Headteacher – Berridge Primary School
“Our IT support expert, Dan, has been great in supporting the school. He is flexible in his approach, professional and will help support the school with other technical issues, not just what’s on his list. He is positive and will always aim to get issues solved before leaving school. It is also good to have a phone line you can contact and a team who can remotely access your laptops to solve problems daily.”
Sally, Headteacher – Rufford Primary and Nursery School
“Schools IT have been a life line for me, the team are amazing and always on hand to help with anything no matter how big or small.”
Carol, School Operations Manager – Edale Rise Primary and Nursery School
“Dan has consistently gone above and beyond to support me with any ICT issues both at work and at home. He will even check everything is in working order whilst outside of his office hours. His positive attitude and friendly personable approach is much appreciated amongst exhausted teachers.”